Attentive Integration

Follow the steps below to setup the Attentive Integration.

Log into your Existing Attentive Account

Log into your Attentive account and head to the main dashboard.

Head to your Marketplace page in Attentive to create a new app

Head to marketplace to create a custom attentive app

Create a Custom App named Subrise Subscriptions

Name your app Subrise Subscriptions, and set the permissions as such.

Grab the API Key From The Subrise App

Head to the Subrise App, and go to Settings Tab

Click the "Attentive" integrations card, and paste in the API Key from the custom Attentive App.

Set Up a New Attentive Journey

Create a new Journey

Start from Scatch

Choose from one of our Many Subrise Event Triggers

You are now connected to Attentive through Subrise!

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Datatypes and Events

The Subrise Subscription application, will send subscription-based data to your Attentive account for a variety of different Events. Below are the following Events you can expect to receive data for, as well as the format of that data.

Events

• New Subscription

• New Subscriber

• Subscription Cancelled

• Subscription Modified

• Upcoming Invoice

• Failed Transaction

• Successful Payment

• Pause Subscription

• Reactivated Subscription

• Prepaid Subscription

• Addon Subscription

New Subscription Payload

{
    metric: "subrise_new_subscription",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    subscription_line_items: [
     {
      variant_title: blue shirt,
      price: 1.99,
      quantity: 1,
      discounted_price: 1.99,
    },
    ],
    total_subscription_price: 1.99,
    subscription_started_date: "2024-05-14T17:52:47.910Z",
  }

New Subscriber Payload

  {
    metric: "subrise_new_subscriber",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    subscription_total: 1.99,
    subscription_started: "2024-05-14T17:52:47.910Z",
    subscription_line_items: [
     {
      variant_title: blue shirt,
      price: 1.99,
      quantity: 1,
      discounted_price: 1.99,
    },
    ]
  }

Subscription Cancelled Payload

{
    metric: "subrise_subscription_cancelled",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    reason: "too good",
    reason_details: "The deal was too good",
    total_subscription_orders: 1,
    subscription_cancelled_date: "2024-05-14T17:52:47.910Z",
  }

Subscription Modified

updatedField, and updatedValue will correspond to the different fields that may or may not get updated on a Subscription object.

{
    metric: "subrise_subscription_modified",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    subscription_modified_date: "2024-05-14T17:52:47.910Z",
    updatedField1:"deliveryInterval",
    updatedValue1:"MONTH",
    updatedField2:"deliveryIntervalCount",
    updatedValue2:1,
    updatedField3:"billingInterval".
    updatedValue3:"MONTH",
    updatedField4:"billingIntervalCount",
    updatedValue4:1,
    updatedField5:"maxCycles",
    updatedValue5:NULL,
    updatedField6:"minCycles",
    updatedValue6:NULL,
    updatedField7:"isPrepaid",
    updatedValue7:false,
  }

Upcoming Invoice Payload

{
    metric: "subrise_upcoming_invoice",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    subscription_invoice_date: "2024-05-14T17:52:47.910Z",
  }

Failed Transaction Payload

{
    metric: "subrise_failed_transaction",
     customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    total_subscription_price: 1.99
    failed_billing_error_message: "error",
    card_info: 1234,
  }
`

Successful Payment Payload

 {
    metric: "subrise_successful_payment",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    total_subscription_price: 1.99
    payment_date: "2024-05-14T17:52:47.910Z",
  }

Pause Subscription Payload

{
    metric: "subrise_pause_subscription",
   customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    pause_reason: "price",
    pauseDetails: "Could not afford this anymore",
    total_subscription_orders: 3,
    subscription_paused_date: "2024-05-14T17:52:47.910Z"
  }

Reactivated Subscription Payload

{
    metric: "subrise_reactivate_sub",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    total_subscription_price: 1.99
    subscription_updated_date: "2024-05-14T17:52:47.910Z"
  }
```

Prepaid Subscription Payload

{
    metric: "subrise_prepaid_subscription",
     customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    total_subscription_price: 1.99,
    subscription_started: "2024-05-14T17:52:47.910Z",
    subscription_line_items: [
     {
      variant_title: blue shirt,
      price: 1.99,
      quantity: 1,
      discounted_price: 1.99,
    },
    ]
  }
```

Addon Subscription Payload

{
    metric: "subrise_addon_purchase",
    customer_first_name: "John",
    customer_last_name: "Doe",
    customer_email: "[e-mail]",
    customer_phone: "444-444-4444",
    customer_id: "12345678910"
    subscription_id: "12345678910",
    subscription_total: 1.99,
    subscription_started: "2024-05-14T17:52:47.910Z",
    addon_line_items: [
     {
      variant_title: blue shirt,
      price: 1.99,
      quantity: 1,
      discounted_price: 1.99,
    },
    ]
  }