Attentive Integration
Follow the steps below to setup the Attentive Integration.
Log into your Existing Attentive Account
Head to your Marketplace page in Attentive to create a new app
Create a Custom App named Subrise Subscriptions
Grab the API Key From The Subrise App
Head to the Subrise App, and go to Settings Tab
Set Up a New Attentive Journey
Choose from one of our Many Subrise Event Triggers
You are now connected to Attentive through Subrise!
Datatypes and Events
The Subrise Subscription application, will send subscription-based data to your Attentive account for a variety of different Events. Below are the following Events you can expect to receive data for, as well as the format of that data.
Events
New Subscription Payload
{
metric: "subrise_new_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
],
total_subscription_price: 1.99,
subscription_started_date: "2024-05-14T17:52:47.910Z",
}
New Subscriber Payload
{
metric: "subrise_new_subscriber",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_total: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}
Subscription Cancelled Payload
{
metric: "subrise_subscription_cancelled",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
reason: "too good",
reason_details: "The deal was too good",
total_subscription_orders: 1,
subscription_cancelled_date: "2024-05-14T17:52:47.910Z",
}
Subscription Modified
updatedField, and updatedValue will correspond to the different fields that may or may not get updated on a Subscription object.
{
metric: "subrise_subscription_modified",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_modified_date: "2024-05-14T17:52:47.910Z",
updatedField1:"deliveryInterval",
updatedValue1:"MONTH",
updatedField2:"deliveryIntervalCount",
updatedValue2:1,
updatedField3:"billingInterval".
updatedValue3:"MONTH",
updatedField4:"billingIntervalCount",
updatedValue4:1,
updatedField5:"maxCycles",
updatedValue5:NULL,
updatedField6:"minCycles",
updatedValue6:NULL,
updatedField7:"isPrepaid",
updatedValue7:false,
}
Upcoming Invoice Payload
{
metric: "subrise_upcoming_invoice",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_invoice_date: "2024-05-14T17:52:47.910Z",
}
Failed Transaction Payload
{
metric: "subrise_failed_transaction",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
failed_billing_error_message: "error",
card_info: 1234,
}
`Successful Payment Payload
{
metric: "subrise_successful_payment",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
payment_date: "2024-05-14T17:52:47.910Z",
}
Pause Subscription Payload
{
metric: "subrise_pause_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
pause_reason: "price",
pauseDetails: "Could not afford this anymore",
total_subscription_orders: 3,
subscription_paused_date: "2024-05-14T17:52:47.910Z"
}Reactivated Subscription Payload
{
metric: "subrise_reactivate_sub",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
subscription_updated_date: "2024-05-14T17:52:47.910Z"
}
```Prepaid Subscription Payload
{
metric: "subrise_prepaid_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}
```Addon Subscription Payload
{
metric: "subrise_addon_purchase",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_total: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
addon_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}Last updated
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