Klaviyo Integration
Watch our video below, or follow our step by step instruction on setting up the Subrise Subscription app with your Klaviyo account.
Log into your Existing Klaviyo Account or Create one
Head to your Settings page in Klaviyo to create a new API Key
Head to the Subrise App, and go to Settings Tab
Paste your Klaviyo API Key
You are now connected to Klaviyo through Subrise!
View Klaviyo Metrics
Datatypes and Events
The Subrise Subscription application, will send subscription-based data to your Klaviyo account for a variety of different Events. Below are the following Events you can expect to receive data for, as well as the format of that data.
Events
New Subscription Payload
{
metric: "subrise_new_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
],
total_subscription_price: 1.99,
subscription_started_date: "2024-05-14T17:52:47.910Z",
}
New Subscriber Payload
{
metric: "subrise_new_subscriber",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_total: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}
Subscription Cancelled Payload
{
metric: "subrise_subscription_cancelled",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
reason: "too good",
reason_details: "The deal was too good",
total_subscription_orders: 1,
subscription_cancelled_date: "2024-05-14T17:52:47.910Z",
}
Subscription Modified
updatedField, and updatedValue will correspond to the different fields that may or may not get updated on a Subscription object.
{
metric: "subrise_subscription_modified",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_modified_date: "2024-05-14T17:52:47.910Z",
updatedField1:"deliveryInterval",
updatedValue1:"MONTH",
updatedField2:"deliveryIntervalCount",
updatedValue2:1,
updatedField3:"billingInterval".
updatedValue3:"MONTH",
updatedField4:"billingIntervalCount",
updatedValue4:1,
updatedField5:"maxCycles",
updatedValue5:NULL,
updatedField6:"minCycles",
updatedValue6:NULL,
updatedField7:"isPrepaid",
updatedValue7:false,
}
Upcoming Invoice Payload
{
metric: "subrise_upcoming_invoice",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_invoice_date: "2024-05-14T17:52:47.910Z",
}
Failed Transaction Payload
{
metric: "subrise_failed_transaction",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
failed_billing_error_message: "error",
card_info: 1234,
}
`Successful Payment Payload
{
metric: "subrise_successful_payment",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
payment_date: "2024-05-14T17:52:47.910Z",
}
Pause Subscription Payload
{
metric: "subrise_pause_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
pause_reason: "price",
pauseDetails: "Could not afford this anymore",
total_subscription_orders: 3,
subscription_paused_date: "2024-05-14T17:52:47.910Z"
}Reactivated Subscription Payload
{
metric: "subrise_reactivate_sub",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99
subscription_updated_date: "2024-05-14T17:52:47.910Z"
}
```Prepaid Subscription Payload
{
metric: "subrise_prepaid_subscription",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
total_subscription_price: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
subscription_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}
```Addon Subscription Payload
{
metric: "subrise_addon_purchase",
customer_first_name: "John",
customer_last_name: "Doe",
customer_email: "[email protected]",
customer_phone: "444-444-4444",
customer_id: "12345678910"
subscription_id: "12345678910",
subscription_total: 1.99,
subscription_started: "2024-05-14T17:52:47.910Z",
addon_line_items: [
{
variant_title: blue shirt,
price: 1.99,
quantity: 1,
discounted_price: 1.99,
},
]
}Last updated
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